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Store Policy

Customer Care

At CHHC Wholesales, we strive to provide the best customer service experience while maintaining transparency and professionalism. This store policy outlines our commitment to you and explains the guidelines for purchasing, shipping, returns, and more. By shopping with us, you agree to the following terms:

General Policy

  • All products listed are subject to availability.

  • Prices are subject to change without prior notice due to market fluctuations, promotional offers, or other factors.

  • CHHC reserves the right to accept or decline any order.

  • Customers must ensure that all provided details (e.g., shipping address, contact information) are accurate.

Shipping policy

  • All products are shipped CIF (Cost, Insurance, and Freight) to the port of destination unless otherwise stated.

  • Delivery times vary depending on location and order volume but typically range between 15–21 days after payment confirmation.

  • Customers are responsible for ensuring proper arrangements for clearing goods at the port of destination.

  • Refer to our Shipping Policy Page for more details.

Payment Policy

  • Payments must be made according to the terms outlined in the invoice or agreed-upon contract.

  • Accepted payment methods include bank transfers, remittance, and other options as discussed with our sales representatives.

  • For detailed payment terms, refer to our Payment Policy Page.

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